Privacy Policy
Introduction
Pro-Age Pty Ltd ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
Information We Collect
1. Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information
- Purchase history
2. Non-Personal Information:
- Browser type
- IP address
- Device information
- Website usage data (e.g., pages visited, time spent on the site)
How We Collect Information
1. Directly from You:
- When you create an account on our website
- When you make a purchase
- When you subscribe to our newsletter
- When you contact our customer service team
2. Automatically:
- Through cookies and similar tracking technologies when you interact with our
website
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders, inquiries, and other customer service
needs
- Send you promotional materials and newsletters (if you have opted in)
- Improve our website, products, and services
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to
outside parties except as described below:
1. Service Providers:
- We may share your information with third-party service providers who assist
us in operating our website, conducting our business, or servicing you (e.g.,
payment processors, shipping companies).
2. Legal Requirements:
- We may disclose your information if required by law or in response to valid
requests by public authorities.
Protecting Your Information
We implement a variety of security measures to maintain the safety of your
personal information. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Restricted access to personal information
Your Choices
1. Opting Out:
- You can opt-out of receiving promotional emails by following the unsubscribe
instructions in the email or by contacting us directly.
2. Access and Correction:
- You can access and update your personal information by logging into your
account or by contacting our customer service team.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@pro-age.com.au
Phone: 0400471229
Address: support@pro-age.com.au
Thank you for choosing Pro-Age Pty Ltd. Your privacy is important to us, and
we are committed to protecting your personal information.